How is AI implementation increasing within customer support departments? Download this new report from Gartner to find out.
With advances in AI becoming more frequent, the AI use cases within customer service are ever increasing. But with so many applications, how do we rank these in terms of business value and feasibility?
This report details 18 AI use cases within customer support and ranks their importance across the Gartner Prism to determine business value and viability to implement.
Download this report to learn: - Which use cases AI can be applied to in customer support and service departments
- The most important challenges that AI is addressing for these teams
- How each use case impacts the way these teams work internally and with customers.
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